Skip to page content or skip to Accesskey List.
Search evolt.org
evolt.org login: or register

Work

Main Page Content

10 Worst AdWords Campaign Management Mistakes

Rated 4.2 (Ratings: 2) (Add your rating)

Log in to add a comment
(13 comments so far)

Want more?

 
Picture of sstrategist

Tyler Huston

Member info | Full bio

User since: April 26, 2006

Last login: May 03, 2006

Articles written: 1

On today’s highly competitive Google AdWords pay per click (PPC) search engine, it is now more important than ever to ensure that your PPC campaigns are optimized to their utmost potential. You should be achieving maximum return on investment (ROI) for the keywords or phrases that are most relevant to your business and are most likely to provide you with targeted traffic to your website. With ever growing cost-per-click (CPC) prices throughout the various PPC search engines it is essential that you avoid certain mistakes that will undoubtedly result in poorly performing PPC campaigns.

The Mistakes to Avoid

  1. Long list of less than targeted keywords
  2. Not identifying unique aspects of your product or service
  3. Lack of keywords in your ad text
  4. Directing users solely to your home page
  5. Creation of single Ad Groups
  6. Utilizing single campaigns
  7. Using broad match only
  8. Failure to optimize Ad Serving for your ads
  9. Not tracking results
  10. Entering the content network without modifying bids

Long List of Less Than Targeted Keywords

When you first set out to create your AdWords campaign it is of utmost importance that you do not go "keyword crazy", what this means is that you must not create long lists of irrelevant and generic keywords. For example if you were an automotive dealership then it would not be in your best interest to target the keyword "truck". The reason being is that the cost per click (CPC) for such a generic keyword would be incredibly high when compared to a more descriptive relevant keyword such as "T-Z783 Extended Cab". An example of an irrelevant keyword which would not produce conversions if you strictly conducted automotive sales would be "tail light covers" the phrase may bring visitors to your website but if they do not find what they are looking for when they get there they will be gone just as quickly as they arrived.

Not Identifying Unique Aspects of Your Product or Service

Before implementing your AdWords campaign you must first understand exactly what it is that makes you stand out from your competition. By identifying your unique products or services you will have a lot more clarity on how to rise above your competitors and zone in on the keywords or phrases that are unique to your business. I would recommend that you perform an analysis of your competition, have a look and see what they are doing and which phrases they are using. After conducting a competition analysis and after understanding what makes your products or services unique you will be able to come up with a strategy that will topple your competitors.

Lack of Keywords in Your Ad Text

When creating your descriptive ad copy it is imperative that you find a means to inject your keywords in to your title and description while maintaining the delicate balance of clarity and relevance. Your ad copy should be tailored in such a way that when read by a visitor they know exactly what they are getting in to when they click on your ad, which brings me to my next point.

Directing Users Solely to Your Home Page

Taking the time to decide on which destination URL should be designated to which ad instead of pointing all ads in a campaign to your homepage is an oversight that I come across far too often. When you finish with compiling your list of relevant keywords that describe unique products or services of your business, why on earth would you then send everyone to your homepage and let them navigate through your site in hopes of finding what it is that they are looking for. Instead why not send them straight to the page that contains exactly what was described to them within your ad copy. As an example if you were an automotive dealership and your ad contains the keyword "T-Z783 Extended Cab" instead of sending them to www.auto-motive-dealership.com send them to www.auto-motive-dealership.com/T-Z783_Extended_Cab.html.

Creation of Single Ad Groups

By categorizing ads that are targeting related keywords into a common ad-group will create a much higher level of control that you have over your entire campaign. Let's say that you were a sporting goods store, start by grouping all ads targeted towards hockey skates into a single Ad Group. You would then create another ad-group which would be targeting hockey sticks and another containing hockey gloves and so on. By organizing your ad-group structure in this manner gives you the ability to create in-depth reports on the performance of each ad-group.

Utilizing Single Campaigns

Once you have your Ad Groups sorted out into easy to identify categories you may then move on to the next step of creating relevant campaigns. From the example above you have created Ad Groups containing separate products of hockey skates, sticks, gloves etc. Now it is time to create a container for all of the Ad Groups into one campaign entitled "hockey equipment". You would then repeat the process creating Ad Groups for tennis, one group for shoes one for racquets etc and then once again you drop them all into a single campaign entitle "tennis equipment". Having highly organized campaigns is the key to determine which ads are creating the optimal conversions.

Using Broad Match Only

When you do not take advantage of the phrase matching options that are available to you chances are you are missing out on potential customers and creating a higher CPC. Broad matches are usually less targeted than exact and phrase matching. Broad matching is the default option your ads will appear for expanded matches such as plurals or relevant keyword variations. When utilizing phrase match your ad will appear for search terms in the order that you specify and sometimes for other terms. Exact matching is by far the most targeted option to use. You will appear for the exact keyword specified. Negative keyword is also a fantastic option to utilize in order to specify which keywords you do not want to appear for.

Broad match- Default option: Blue widget

Phrase match- Surround the keyword in quotes: "blue widget"

Exact match- Surround the keyword in square brackets: [blue widget]

Negative match- Place a negative character before the keyword: -blue widget

Failure To Optimize Ad Serving For Your Ads

When you take advantage of AdWords Ad Serving service basically what you will be doing is showing your most popular ads more often. The AdWords platform will give weight to ads with the highest click through rates (CTRs) and display them more often then keywords with lower (CTRs) within the same ad-group.

Not Tracking Results

In order to have any idea on your AdWords campaign performance you must be able to see the keywords that work as well as those that do not. Google AdWords supplies a vast array of very useful tracking tools. Google has also built in to the user interface Google Analytics which is a marvellous web analytics tool that provides you with in-depth reporting on all aspects of your campaign performance. I can not stress enough the importance of creating goals for your AdWords campaign to measure your success by.

Entering The Content Network Without Modifying Bids

Within the AdWords platform you have recently been given the ability to set different bids for the content network compared to that of the search network. If you do not set different bids on the content network for certain keywords, you will be paying more per click than you should be. After lowering the prices on certain keywords you will notice that the amount of click throughs that you will be attaining will remain the same as they were at the higher bid.

Conclusion

The purpose for this article was to create awareness for common mistakes and to eliminate frustrations that may emerge when managing Google AdWords campaigns. The points mentioned above are compiled from management mistakes that I have stumbled upon time and time again in hopes to assist you in creating a marketing campaign that will generate dramatic increases to the profits of your business.

Tyler Huston is the founder and CEO of SearchStrategist.com, a search marketing firm that provides professional PPC Management, expert search engine optimization, SEO press release writing and blog optimization services. Tyler takes pride in ranking clients from all over the world at the top of the search engines. He can be reached at tyler@searchstrategist.com.

Best point...

Submitted by cianuro on November 15, 2006 - 15:54.

"Directing Users Solely to Your Home Page" I think is the biggest mistake here. In many of our clients campaigns, we based our split testing off the one single client landing page. It skewed the results and caused a lot of money loss in so far as after 2 MONTHS of testing we went to test another inner page. This performed 300% better before copy tweaking. If we had have had landing pages for different pages throughout the site originally, it would have saved us a lot of time and our clients a lot of money. Dave Davis Web Designers Ireland

login or register to post comments

The Hypothetical 11th Point...

Submitted by Brad Henry on December 8, 2006 - 20:08.

If you were to add an 11th point to the article, this should be it.

11. Failing to recognize when to increase your budget.

This is so important because companies loose out on large chunks of revenue because they don't realize they need to increase their budget. It is not uncommon to see 200% ROI every month for an effective campaign. That's not much different than me saying for every dollar you give me, I will give you 3 back every month and then only giving me 20 bucks. Doesn't make sense does it. Most stock brokers would die over the chance to get 200% return every month and would spend every cent they had to do so but companies for some reason fail to recognize the opportunity and by doing so, loose major revenue.

Thanks,
Brad Henry

login or register to post comments

and a 12th AdWords Management mistake...

Submitted by J8 Zoekmachine ... on January 22, 2007 - 17:16.

What i see is that a lot of campaigns have inactive keywords. So the 12th management mistake, in my point of view, is not scanning your AdWords campaigns for inactive keywords regularly. Jeroen de Koning| J8 Zoekmachine Marketing

login or register to post comments

I agree

Submitted by deejay on March 2, 2007 - 10:17.

Tyler and Jeroen i agree, It is easy to see which keywords are performing by sorting on impressions or clicks, get rid off the bad performing and certainly the inactive keywords. Dirk-Jan | w3 tableless

login or register to post comments

Tracking Conversion

Submitted by cfxray on March 15, 2007 - 19:11.

The most important thing is to track the conversion rate of each keyword of your campaign. To do this you have to add the conversion code privided by Google to your website.
Sometimes you have a high click rate, but no conversion, or your costs per conversion is higher as you want.

We also found out, that the click rate to our advert optimized for the keyword 'Klavierbank' was higher than the click rate at the search result at the first position for the same keyword.

Hope this helps someone.
Xray

login or register to post comments

Landing Page

Submitted by ravitrio on April 5, 2007 - 13:26.

I agree most of the new adwords advertisers direct visitors to their homepage only. The best would be to create an optimized landing page with the real content for which they are advertising. This will definetly give better CTR.

login or register to post comments

Well, new advertisers always

Submitted by EngrTun on April 10, 2007 - 03:59.

Well, new advertisers always make mistakes mentioned above. Though the write missed some other crucial elements, but its still a good article for newbies. What I always tell to everyone is to track ROI, it will force you to review what you are doing, find and correct the mistakes.

login or register to post comments

Adwords recognition

Submitted by Gourmantis on April 12, 2007 - 23:09.

I appreciate your hints - they´re all right as I think. But they´re not working at all. I suppose that most users anyway do not click on adwords. Our experience is that the real search engine results work even better and it´s worth to focus on good search engine visibility in general than wasting time with optimizing adword campaigns.

login or register to post comments

Gourmantis,

Submitted by Tjeerd Kramer on May 8, 2007 - 10:17.

Gourmantis,

I can't say I would agree with you on that. Especially this bit:

"I suppose that most users anyway do not click on Adwords"

is far from true.

How do you think G makes it's billions(!), if nobody is clicking their ads?

login or register to post comments

Single biggest mistake...

Submitted by Marcel Feenstra on May 8, 2007 - 14:18.

In my opinion, the single biggest mistake you can make while running an AdWords campaign is: not testing.

Sure, you will likely get better conversions and a higher ROI if you send visitors to a dedicated landing page, rather than your home page; but what about creating multiple landing pages for each product and running an A/B split test to see which version performs best?

Similarly, you should create different versions of each AdWords ad (different headline, different ad text, different display URL!) and test --one element at a time-- the performance of each version.

(If you're interested in testing, you'll find a wealth of information on Dr. Flint McGlaughlin's site Marketing Experiments Journal.)

login or register to post comments

Seems you have some good

Submitted by phpro on July 2, 2007 - 22:02.

Seems you have some good points but i think all these mistakes are made by beginners only, anyone have little experience with adwords and little common sense can avoid these mistakes.

login or register to post comments

Adwords Results

Submitted by Heironymous on July 26, 2007 - 05:26.

I would say that not tracking results is one of the biggest mistakes people make. Google analytics allows you to very effectively track which campaign clicks are hitting which part of your site. I use this to track clicks to the NYC photography section of my site, for example. Adwords also allows you to tailor your campaign to run only on certain types of sites, in certain languages and geographic areas, which is very useful as well.

login or register to post comments

"keyword crazy"

Submitted by Wayne WWM on March 7, 2008 - 22:51.

In reference to going "keyword crazy", it can be hard to balance that feat when met with the challenge of promoting a website that offers lots of different services. I mean can the phrase Campaign Management really cover every aspect offered by the site linked to in this case? I think that in some instances, an entire army of keywords *is* necessary.

login or register to post comments

The access keys for this page are: ALT (Control on a Mac) plus:

evolt.orgEvolt.org is an all-volunteer resource for web developers made up of a discussion list, a browser archive, and member-submitted articles. This article is the property of its author, please do not redistribute or use elsewhere without checking with the author.